Terms & conditions

1. General Terms

1.1. By accessing and using the Games and Gifts website, you agree to comply with and be bound by these Terms and Conditions.

1.2. Games and Gifts reserves the right to update, change, or replace any part of these Terms and Conditions without prior notice. It is your responsibility to check this page periodically for changes.


2. Product Selection, Pickup, and Pricing

2.1. Customers may select products from the Games and Gifts website and choose the option to pick them up from the physical store.

2.2. All products are subject to availability. Games and Gifts reserves the right to limit the quantity of products available for purchase.

2.3. Customers are responsible for ensuring that the selected products meet their requirements. Games and Gifts does not guarantee the availability of all products for viewing in the physical store.

2.4. The prices of products listed on the Games and Gifts website are displayed in Australian Dollars (AUD) and include Goods and Services Tax (GST). Prices are subject to change without prior notice.

2.5. Customers are responsible for paying the listed price of products at the time of pickup from the physical store.

2.6. Games and Gifts strives to ensure the accuracy of pricing information on its website. However, please note that prices listed on the website may not always reflect the most current pricing information available at the physical store.

2.7. Games and Gifts reserves the right to adjust product prices at any time, including but not limited to sales, promotions, and discounts.


3. Exchange Policy

3.1. Games and Gifts offers exchanges for products within 7 days of pickup from the physical store.

3.2. Exchanges are subject to product availability. If the requested product is not available, Games and Gifts may offer an alternative product or store credit.

3.3. Refunds are available within 48 hours of pickup from Games and Gifts. Customers are encouraged to inspect products in the physical store before making a purchase.


4. Account Creation

4.1. Customers are not required to create an account on the Games and Gifts website to make purchases.

4.2. Personal information provided during the chat with customer service will be handled in accordance with Games and Gifts' Privacy Policy.


5. Chat Support

5.1. Games and Gifts provides a chat support option for customers to communicate with customer service representatives.

5.2. Personal information shared during chat support sessions will be handled in accordance with Games and Gifts' Privacy Policy.


6. Limitation of Liability

6.1. Games and Gifts shall not be liable for any damages or losses arising from the use of its website or the products purchased through the website.

6.2. Games and Gifts makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of any information provided on its website.


7. Intellectual Property

7.1. All intellectual property rights related to the Games and Gifts website, including trademarks and copyrights, are owned by Games and Gifts or its licensors.

7.2. Users are prohibited from using any trademarks or copyrighted materials displayed on the Games and Gifts website without the prior written consent of Games and Gifts.


8. Contact Information

8.1. If you have any questions about these Terms and Conditions, please contact Games and Gifts at info@gamesandgifts.com.au.